Privacy Policy
Introduction
At Narativa Communications, we are committed to safeguarding the privacy and confidentiality of the personal information we collect from our clients, website visitors, and partners. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with global data protection regulations, including the General Data Protection Regulation (GDPR) and other relevant privacy laws.
By using our services or interacting with our website, you consent to the collection and use of your information as described in this policy.
Information We Collect
We collect information in the following ways:
1. Information You Provide Directly:
- Contact Information: When you reach out to us through our website forms (e.g., "GET ME WRITING PROS" or "JOIN THE WAITLIST"), we collect your name, email address, phone number, and any other information you choose to share.
- Professional Details: If you engage with our services (e.g., ghostwriting, content creation, or thought leadership programs), we may collect professional details such as your job title, company name, and LinkedIn profile information.
2. Information Collected Automatically:
- Usage Data: We may collect information about your device, browser type, IP address, and browsing activity on our website through cookies and similar tracking technologies. This data helps us understand how visitors interact with our website and improves user experience.
3. Information from Third Parties:
- In some cases, we may receive information about you from trusted third-party sources, such as business partners or public LinkedIn profiles, to enhance our services.
How We Use Your Information
We use the personal data collected to:
- Provide Services: To communicate with you, manage service requests, deliver custom thought leadership programs, ghostwriting, or content marketing services.
- Improve User Experience: To enhance our website, service offerings, and marketing campaigns based on visitor activity and feedback.
- Marketing and Communication: With your consent, we may send you promotional materials about our services, thought leadership programs, writing workshops, or other updates related to Narativa Communications.
- Legal and Regulatory Compliance: We may process your personal data as required to comply with legal obligations or in response to lawful requests by government authorities.
How We Share Your Information
We will never sell your personal data to third parties. We may, however, share your data in the following circumstances:
- Service Providers: We work with trusted third-party service providers, such as hosting platforms, CRM systems, or email marketing tools, to facilitate our services. These providers are bound by strict confidentiality agreements.
- Legal Obligations: We may disclose your personal data if required by law or to protect the rights, property, or safety of our company or others.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.
Your Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your personal data when it is no longer needed for the purposes for which it was collected.
- Data Portability: Request a copy of your data in a structured, machine-readable format.
- Opt-Out: Withdraw your consent for us to process your personal data, or opt-out of receiving marketing communications.
To exercise any of these rights, please contact us at iva@narativacomms.com. We will respond to your request within the timeframes required by law.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your experience and collect data on how you interact with our site. You can manage your cookie preferences in your browser settings.
Data Security
We take data security seriously and use a variety of security measures to protect your personal information from unauthorized access, disclosure, or misuse. These include encryption, access controls, and secure server environments.
However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
Third-Party Links
Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of such third-party sites. We recommend reviewing their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational considerations. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services or website after such changes indicates your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Narativa Communications
Email: iva@narativacomms.com
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