Terms & Conditions

Introduction

Welcome to Narativa Communications. These terms and conditions outline the rules and regulations for the use of our website and the services we provide, including thought leadership programs, ghostwriting, content marketing, and Microsoft Partner of the Year Award submission support. By accessing this website and engaging our services, you accept and agree to comply with these terms.

1. Definitions

- "Company": Refers to Narativa Communications, the provider of the services offered on this website.

- "Client": Refers to any individual or entity that uses or engages in our services.

- "Services": Refers to all products and services offered by the Company, including thought leadership programs, writing services, and content marketing support.

2. Acceptance of Terms

By using our website or engaging with our services, you confirm that you have read, understood, and agree to these Terms and Conditions. If you do not agree with any part of these terms, you must stop using our website and services immediately.

3. Scope of Services

We offer a variety of services including, but not limited to:

- Thought Leadership Programs: Training and strategy development for employee advocacy and personal branding on platforms like LinkedIn.

- Ghostwriting: Custom content creation for executives and consultants, including articles, blog posts, presentations, and keynote speeches.

- Microsoft Partner of the Year Award Submission Support: Award writing services and strategic advice for Microsoft partners applying for the Partner of the Year Awards.

- B2B Content Marketing Assets: Creation of cornerstone pieces, case studies, white papers, and other marketing content.

Details of each service, including timelines and deliverables, will be outlined in the relevant agreements between the Company and the Client.

4. Client Responsibilities

When using our services, the Client agrees to provide accurate, current, and complete information necessary for the fulfillment of our services. Failure to provide this information may result in delays or the inability to deliver the service as intended.

Clients are also responsible for:

- Collaborating: Active participation in strategy sessions, workshops, or interviews, as applicable.

- Providing Feedback: Timely review and feedback on drafts or materials provided by our team to ensure the successful delivery of services.

5. Payment Terms

Payment terms for all services will be outlined in the individual agreements between Narativa Communications and the Client. Payment terms may include:

- Invoices: All invoices are due upon receipt unless otherwise specified.

- Late Payments: A late fee may be applied to any unpaid balance if payment is not received by the due date.

- Refunds: All services are custom and therefore non-refundable once initiated, unless otherwise agreed upon in writing.

6. Intellectual Property

All content created by Narativa Communications, including thought leadership strategies, ghostwritten articles, marketing materials, and award submissions, remain the intellectual property of the Company until full payment has been received. Upon full payment, the Client is granted a non-exclusive, perpetual license to use the content for the purposes agreed upon in the contract.

- Client Materials: Any materials provided by the Client (such as logos, personal narratives, or data) remain the property of the Client. The Client grants the Company a license to use these materials solely for the purpose of delivering the agreed-upon services.

- Copyright Infringement: The Client is responsible for ensuring that any materials provided to the Company do not infringe on third-party intellectual property rights.

7. Confidentiality

We take confidentiality seriously and agree to protect the personal and professional information shared by the Client during our engagement. Any information, content, or data shared for the purpose of providing services will not be disclosed to any third parties without the Client’s consent, except where required by law.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Narativa Communications will not be liable for any indirect, incidental, consequential, or punitive damages arising out of the use of our website or services. This includes, but is not limited to, loss of revenue, profits, or business opportunities.

Our total liability to the Client for any claim arising from our services is limited to the amount paid for the specific service that gave rise to the claim.

9. Termination

We reserve the right to terminate any service agreement with a Client under the following conditions:

- Breach of Terms: If the Client fails to comply with these Terms and Conditions or any other agreed-upon contractual obligations.

- Non-Payment: If the Client fails to pay for services within the agreed-upon timeline.

Upon termination, all outstanding fees become immediately due, and the Client's access to any in-progress or completed work may be suspended until payment is received.

10. Third-Party Links and Tools

Our website may contain links to third-party websites or services. These links are provided for your convenience, but we are not responsible for the content, privacy policies, or practices of third-party sites.

Similarly, we may offer third-party tools to enhance your experience, but we do not guarantee their performance or functionality.

11. Changes to Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, business practices, or legal obligations. Any updates will be posted on our website, and continued use of the website or services after such changes constitutes your acceptance of the revised terms.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Croatia. Any disputes or claims arising from or related to the use of our website or services will be resolved in the courts located in Croatia, and both parties agree to submit to the jurisdiction of those courts.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Narativa Communications

Email: iva@narativacomms.com